Shipping Policy
No7Crystal Shipping Policy
🌍Shipping Coverage
No7Crystal proudly offers worldwide shipping, so crystal lovers across the globe can enjoy our thoughtfully selected, high-quality crystal bracelets.
Processing Time
Orders are processed and shipped within 2–4 business days after payment is confirmed.
For made-to-order or limited-edition pieces, additional preparation time may be required. A confirmed shipping date will be provided via email if applicable.
Shipping Method & Tracking
All orders are shipped via Chunghwa Post International ePacket, a reliable international shipping service that ensures each item is carefully protected during transit.
Once your order has been shipped, a tracking number will be emailed to you so you can monitor the delivery status.
🔗 Track your shipment here: Chunghwa Post Tracking
Shipping Fees
- Free shipping on orders over USD 199
- Orders under USD 199 will be charged a USD 35 flat international shipping fee
Estimated Delivery Times
| Country / Region | Estimated Delivery Time |
|---|---|
| United States | 10–14 business days |
| France | 7–10 business days |
| Germany | 7–10 business days |
| Indonesia | 6–8 business days |
| Israel | 8–10 business days |
| Japan | 6–7 business days |
| South Korea | 6–7 business days |
| Malaysia | 6–8 business days |
| Russia | 8–11 business days |
| Lithuania | 8–11 business days |
| Norway | 8–11 business days |
| New Zealand | 7–10 business days |
| Australia | 21–30 business days |
| Canada | 30–40 business days |
| Poland | 9–15 business days |
| Denmark | 13–16 business days |
| Netherlands | 7–9 business days |
| Philippines | 10–12 business days |
| Hong Kong | 5–6 business days |
| Singapore | 6–7 business days |
| Thailand | 6–8 business days |
| United Kingdom | 7–10 business days |
| Vietnam | 6–8 business days |
Please note: delivery times may vary due to customs inspections, weather, or other unforeseen circumstances.
Customs & Import Fees
International orders may be subject to custom duties or import taxes, which are the sole responsibility of the buyer.
No7Crystal is not able to estimate these charges and recommends checking with your local customs office before placing an order.
We are not liable for any delays, damage, loss, or theft caused by customs processes or local postal systems. Refunds or store credit will not be issued in such cases.
Eco-Friendly Packaging
All products are carefully packed using eco-conscious and shock-resistant materials to ensure your crystals arrive safely and in pristine condition.
Delays & Lost Packages
In the rare case of shipping delays caused by customs or weather events, we will do our best to coordinate with the shipping carrier and keep you informed of any updates.
For lost or damaged shipments, please contact us within 24 hours of delivery so we can assist accordingly.
Customer Support
If you have any shipping-related concerns or special requests, feel free to contact us directly through our official platform.
We’re here to help and ensure your No7Crystal experience is smooth and worry-free.
